Terms and Conditions
Last updated: January 2024
1. Acceptance of Terms
By accessing and using LOYO ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
LOYO is a digital loyalty card management platform that enables businesses to create, manage, and track customer loyalty programs through digital stamp cards, QR codes, and analytics tools.
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
- Use the Service for fraudulent or deceptive practices
5. Business Use and Compliance
As a business user, you agree to:
- Comply with all applicable consumer protection laws
- Honor all loyalty program commitments made to customers
- Obtain necessary consents for customer data collection
- Provide clear terms for your loyalty programs
- Not engage in misleading or deceptive practices
6. Payment Terms
Subscription fees are billed in advance on a monthly or annual basis. You agree to:
- Pay all fees when due
- Provide current and accurate billing information
- Notify us of any billing disputes within 30 days
- Accept that fees are non-refundable except as required by law
7. Intellectual Property
The Service and its original content, features, and functionality are owned by LOYO and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. User Content
You retain ownership of content you create using the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of providing the Service.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
10. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.
11. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to the Service will cease
- You remain responsible for any outstanding fees
- We may delete your account and data after a reasonable period
- Provisions that should survive termination will remain in effect
12. Disclaimers
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, LOYO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
14. Indemnification
You agree to indemnify and hold harmless LOYO from any claims, damages, or expenses arising from your use of the Service or violation of these terms.
15. Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
16. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us at loyohq@gmail.com.